Verbal communication can best be defined as spoken and written languages used to exchange messages with one another. Sign language is also a form of verbal communication because language is being used to interchange messages. In the cartoon image we can see asynchronous conversation happening through email and then switching to synchronous conversation in person. This is a distinct difference between spoken and written forms of verbal communication. Asynchronous conversation in the cartoon can create confusion especially because you have to read between the lines and the conversation develops throughout a longer time period. Through synchronous conversation, this can be seen taking place in person when the employee in the blue communicates how all capitals in an email sound like yelling and the employee in pink responds immediately with her response concluding the conversation. This is a major difference between asynchronous and synchronous forms of verbal communication being depicted in the cartoon image.

This cartoon image can relate to situations that have happened to me at work. As an admin assistant I am constantly sending and receiving emails. However, conversations that take place through email occur asynchronously which can lead to miscommunications. For instance, I received an email back a couple of days ago from the ID department and all of the contents in the email were in capitals and while I believe it was a mistake it felt like I was being yelled at for sending my ID picture in the wrong format. If this conversation were to happen through a synchronous conversation taking place through in person conversation, it would be easier to pick up on the verbal messages being communicated more faster and clearer.

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